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2018 H&R BLOCK Site of the Year Award
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2018 NICE inContact CX Excellence Award - Rookie of the Year
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The 2016 Global Outsourcing 100 - Top Company for Customer References and Employee Growth as Leader
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2015 HealthTechZone Telehealth Award
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2015 Domestic Inbound and Domestic Outbound Categories - Ranked #1 and Global by CUSTOMER Magazine - Ranked #2
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2015 Best Voice Excellence Company of the Year
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2015 Finalist Award for Best Customer Loyalty Program and Best Outsourcing Partnership
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2014 Temkin Group Customer Experience Excellence (CxE) Award Finalist
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2014 Best 20 Companies–Healthcare; Best 10 Companies–Sales; Best 10 Leaders–Entertainment & Media; Best 20 Leaders–CRM Services
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2014 Best Voice Excellence Company of the Year; 2013 Fastest Growing BPO Company of the Year Finalist Award for Quality Program of the Year
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Finalist Award for Best Outsourcing Partnership
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2013 ACSI Key Provider in Client’s #1 American Customer Satisfaction Index Ranking
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2013 Top 50 Teleservices Agency by Customer Interaction Solutions #6 Global
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2011 Top 50 Teleservices Agency by Customer Interaction Solutions
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2013 Best 20 Leaders–Healthcare; Best 5 Companies–Sales; Best 20 Leaders–Customer Relationship Mgt. Services
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Best Technology Innovation from ContactCenterWorld.com
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2010 Top Performing Outsourcer from ContactCenterWorld.com
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J.D. Power and Associates Award for Excellence in Customer Service – 2007, 2008, 2012*