Winter Haven, FL
About Winter Haven
Winter Haven is the second largest of 17 municipalities located in Polk County, Florida. Located in the heart of the state, Winter Haven has year-round recreation weather and 50 lakes, 24 of which are connected by a system of canals constructed in the 1920s. The community affords businesses convenient, low-cost access to major customer markets such as Tampa and Orlando, while offering an excellent quality of life.
With an unemployment rate of 10.4%, the labor force in Winter Haven is healthy and offers a strong applicant pipeline to support expansion. Our current staff is fully bilingual and experienced in the customer service field. The facility has a long history of accommodating the needs of a call center and even utilizes a 250 KW diesel generator to keep us connected – even during power outages.
Call Center Quick Facts
- Closest city: Orlando, FL (47 miles)
- Population (25-mile radius): 700,000
- 25,853 square foot, newly-opened facility
- 10 minute drive to I-4
- 165 workstations
- 3 training rooms
- 4 production rooms
- Testing Center
- Expansion to 330 seats available