ReadiCom 
ReadiCom is a robust training and communications system that ensures your program will be implemented exactly as designed.
There is normally a high cost in both time and money to keep agents updated with changes in product and procedure training, company policy, campaign information, work schedules or any other communications between management and the front line agents. Designed with efficiency in mind, ReadiCom allows for the easy production and dissemination of newsflashes, updates, learning modules, work instructions, tutorial videos and CBT training. Virtually any subject matter can be brought into our ReadiCom system, which is then delivered to the agent’s desktop.
Customized, client-approved training material powers ResultsCom. We design ReadiCom around your brand, your top call drivers and the real-life concerns and experiences of your customers. In short, agents are trained to reflect and reinforce your brand and your messaging.
ReadiCom engages and empowers CSRs by keeping them informed and prepared to deliver the highest level of service.